My Cart

Close

Shipping & Returns

Shipping Policy

All packages are shipped via USPS from New Baltimore, MI. At this time, Willy & Babbish Boutique only ships to locations within the contiguous United States. Shipping is not available for P.O. Box addresses or APO's.

Willy & Babbish Boutique will process and ship your order within (2) business days of receipt. Orders are subject to merchandise availability; we will contact you by email or phone if the merchandise you have ordered is not currently in stock. You will receive an email confirming your merchandise has been shipped, including a tracking number.

Shipping Fees
$4.99 Flat Rate Shipping on orders totaling $49.99 or less
FREE Shipping on orders over $50
FREE In-Store Pickup

If a package delivery is refused by the customer for any reason, or is returned to Willy & Babbish Boutique undeliverable due to an incorrect or invalid shipping address, the order will be cancelled and payment will be refunded, less shipping fees.

Returns Policy

We want you to be completely satisfied with your purchase from Willy & Babbish Boutique.  If you are unhappy for any reason, we'll gladly accept return of any item within 14 DAYS OF PURCHASE when accompanied by the original receipt (exluding Clearance/Final Sale items).

Instructions for returning your merchandise

If possible, pack your merchandise in the original packaging.

Include a copy of your original invoice in your package. Please circle the item(s) being returned and note a reason for return (ex. fit, color, not as expected, etc.).

Return your package to us using the delivery service of your choice. We recommend using a delivery service that offers tracking and insurance. Willy & Babbish cannot take responsibility for items lost in transit or damaged due to improper packaging. Customer is responsible for all return shipping costs (we will only pay return shipping if the original shipment was sent damaged, defective, or in error).

    Send your package to us at:
    Attention: Returns
    Willy & Babbish Boutique
    36355 Front Street, Suite C
    New Baltimore, MI 48047

    Once we receive your return:

    Once your return is received, it will be processed within (7) business days.
    If your return is approved, you will receive an email that your refund has been processed.  A credit will be applied to your credit card/original method of payment.  Shipping fees are nonrefundable.
    If your refund is not approved, you will receive an email detailing the reason(s) your refund was rejected.

      Late or missing refunds:

      If you haven't received your refund, contact your bank or credit card company first. There is often some processing time before a refund is posted.
       

      In-store returns: You may also return your merchandise to our boutique located at 36355 Front Street, Suite C, New Baltimore, MI 48047. Bring in your item(s), the credit card used to make the online purchase and the original invoice. We will credit the purchase price of the merchandise in addition to any taxes you were charged. Shipping fees are nonrefundable.